Privacy Policy and treatment of Personal Data.
Durata Sports complies with the Personal Data Protection legislation in force at all times, and ensures the correct use and treatment of personal data.
For this, in each process of collecting personal data, in which Durata Sports does so, you will be informed of the existence and acceptance of the particular conditions of the treatment of your data, informing you of the responsibility of Durata Sports, the address of the responsible, the possibility of exercising their rights of access, rectification, cancellation or opposition, the purpose of the treatment. These privacy policies are aimed at all those persons who own personal data who are clients, suppliers, strategic allies, users, commercial and social contacts, employees, shareholders and / or administrators of the company, among others who are registered in the bases of Durata Sports data.
You expressly accept the Privacy Policy and the Conditions of Durata Sports Services as a User or subscriber of any of the means or services and / or products, whether free or paid, which consist of access to different information, content, programs , apps, stores, ‘E-commerce’ websites, video on demand or similar that Durata Sports makes available to Users on the Internet. Also if you are a supplier, client, employee, staff provided by third parties, commercial or social contact, strategic ally etc.
Therefore, the objective of this Policy is to communicate the type of data that is collected, the purposes of the Treatment to make possible the provision of our services, the protection and rights that assist you as the Owner of the information and the procedures for exercise them.
Your privacy is important to Durata Sports going forward so even if you are new or a long-time owner of personal data, please take a moment to learn about our privacy and personal data treatment practices and / or policies and if you have any question please contact us.
The legal person responsible for your personal data and therefore for the database in which they are located, is the company Durata Sports Company with main address in the city of La Calera Department of Cundinamarca, Republic of Colombia.
The products and services are not directed to children and adolescents, so it is requested that you refrain from going ahead with the registration and / or service in the event that you are a person under eighteen (18) years of age.
The personal data collected by Durata Sports in any of the processes for providing services, contracting products, contracting with suppliers and clients, labor, commercial or social contacts, will be incorporated into a database under the responsibility of Durata Sports.
There are several means and / or reasons by which the company responsible for your personal data can collect them; that is, for the provision of services and / or linking to the different products of the company, so it is possible that you provide data in different processes to link different products and / or services and that therefore it is in different bases of data. This, therefore, implies that you are in different databases, so you must take this into account both at the time of linking, registration, updating and / or withdrawal, because if you withdraw from a database of the company, is not eliminated or inactivated from all the databases where it is registered, being possible that, for example, when withdrawing from a database, it will reach you through the contact channels informed by you at the time of the I collect product information from another of the databases.
When data is requested to link to a service and / or product of the company, it is important that you know that the privacy policy and treatment of personal data of Durata Sports is a single one and is protected under the responsible company Durata Sports and In addition, that the use that will be given to your personal data is mainly part of the service or product that you requested, but other uses will be given to your data, so it is important that you identify when you exercise your rights what it is. that you want it to change regarding those uses and manifest it because it is possible that you even want to be in the Durata Sports databases but that your data is not used in one way or another.
On the other hand, it is important for you to be aware that when links are established between you and Durata Sports such as commercial, employment and / or consumer relationships, it is absolutely essential to have some personal data that you must provide Durata Sports with The purpose of collecting, storing and / or keeping them in order to fulfill Durata Sports, among other reasons, with its contractual obligations and also for the fulfillment of legal obligations.
Definition
Owner of Personal Data: It is the person who registers in an interaction space of www.duratasports.com in a social network where durata Sports has a presence, in any of its portals, the subscriber, the advertiser, the client of our products and services, occasional beneficiaries of products or services, who attend or participate in events organized by Durata sports These policies also apply to providers and business contacts of Durata Sports, strategic partners of Durata Sports, employees and personnel provided by third parties, as well as regarding those people for any reason have registered and / or participated in any of the social events held by Durata Sports.
Portals and / or web pages: Durata Sports property portals to whom these policies apply are understood.
Acceptance of this privacy policy. For the purposes of this Policy, “Treatment” is understood to be any operation or set of operations on personal data such as the collection, storage, use, circulation or deletion of the same.
The acceptance of this Privacy Policy and the Treatment of personal data in accordance with the terms thereof, occurs when the owner of the personal data, provides their personal data through any channel or means established by Durata Sports, such as: attention and sale, including Call Center, when you acquire or use any of our products, or when you use any of our digital media; The proof of any of these facts will be unequivocal proof of the acceptance of this Privacy Policy and the Treatment of Personal Data.
By accepting this Privacy Policy, each of the holders of the personal data, in their capacity as holders of the information, authorize Durata Sports to carry out the Treatment thereof, partially or totally, including the collection, storage, recording, use, circulation, processing, deletion, transmission, and transfer within the country and / or to third countries within the terms established in this Privacy Policy and for the Treatment purposes described in this document.
1. About your personal data.
To access the products, services, benefits, interaction spaces of “Durata Sports”, interact in them, be a provider of products and / or services and in general establish a commercial, informative and / or social relationship with EC, you must provide voluntary and freely, your certain, sensitive data in exceptional and / or non-sensitive personal identification cases, such as: name, surname, identification, age, gender, telephone, physical and electronic address, country, city and other necessary data that may be requested in the registration process. This is how the following data may be obtained, which may vary due to requirements of the specific needs for data collection, technological facilities, nature of the product and / or service to be supplied, among others, for such purposes, we can collect the following personal information, which can be stored and / or processed on servers located in computer centers, whether owned or contracted with third parties, located in different countries, according to the principle of transparency we have made a list of personal data that are treated by Durata Sports.
General Identification Data.
Location data.
Socioeconomic content data.
Sensitive data: biometric data, including images, photographs, videos, voices and / or sounds, fingerprints, among others.
Other data: IP of the client, through cookies, information on transactions and activities related to the Intellect Club Subscriber Program.
Information and personal data collected through surveys, focus groups or other market research methods.
Information required by Durata Sports officials or representatives, such as representatives of the sales and / or customer relations areas, in order to attend to requests or claims.
The Holders of the information and personal data will not be obliged in any event to authorize the processing of sensitive data. Notwithstanding the foregoing, in the cases in which to make the provision of the service possible, the Holders provide any sensitive personal data to Durata Sports, they must expressly consent to Durata Sports the treatment of the information or sensitive personal data in accordance with this Policy of Privacy.
2. Information of underage children and adolescents.
Durata Sports as a general rule does not collect data from minors, exceptionally it may. Durata Sports recognizes the special level of protection that personal data deserve minors-boys, girls and adolescents, therefore in the event that they are users of the products and services it offers, it will be understood that they act through their legal representative, the duly authorized person, their parents or by those who have parental authority or legal representation of the minor, attending to those specified in the region or country where the minor’s data is processed. In the event that the parents or legal representatives of these minors detect unauthorized data processing, they may submit their queries or claims to the enabled email channel.
Durata Sports is committed to ensuring the proper use of the personal data of underage boys, girls and adolescents, guaranteeing that the laws that apply to them are respected in the processing of their data, as well as their superior interest, and your fundamental rights where possible, taking into account your opinion as owners of your personal data.
3. Information security.
We strive to protect the personal data of the data subjects found in any of the databases
that Durata Sports has against unauthorized access or any unauthorized modification, disclosure or destruction of the information we hold.
In particular, among others:
We encrypt some of our services using the SSL security protocol.
We encrypt the password determined by the user or client when required for registration and access.
We have certain controls over our information systems that allow us to maintain a better quality of your information.
We review our information collection, storage, and processing practices, including our physical security measures, to protect against unauthorized access to systems.
We restrict access to the personal information that we have from the holders of the personal data found in our databases by third parties who need to know it to process and / or process it for us. Therefore, they are subject to strict contractual confidentiality obligations and penalties if they do not comply with these obligations.
4. Storage of your personal data.
The personal data of all our Personal Data Holders will be stored in a database that is located behind a firewall for greater security. The server where the database rests is physically protected in a safe place. Only authorized personnel can access it and therefore the personal data of our holders of personal data.
5. Receipt of your information / use of your Information.
The private information and / or the personal data of the holders of the personal data in principle is intended to be treated for the fulfillment of the purpose for which you provided the personal data to Durata Sports, so for example if you are a subscriber it is It is essential to have your personal data in order to comply with the obligations arising from the subscription contract.
When you submit a request for assistance and / or complaint, we may ask for personal information.
We can automatically receive and record information in our server logs from your browser, including your IP address, your computer name, the type and version of your web browser, referring addresses, among others. We can also record the visits you make to any of the websites or applications to which you enter that are owned by Durata Sports.
There may be circumstances in which we may need to disclose personal information about our personal data holders, these reasons are: Employing other companies to perform functions on our behalf, such as order fulfillment, providing customer service, shipping of email and correspondence, processing of credit card payments, processing of currency conversions, hiring of servers located inside or outside the Country (Colombia), or other functions necessary for our business.
The obligations included in these practices regarding the care or handling that “Durata Sports” must give to personal information do not apply when the information is required by a public or administrative entity in the exercise of its legal functions or by court order.
The information provided by the holders of personal data in each case, may be used by “Durata Sports” in accordance with the provisions of these practices and in order to:
Fulfill the obligations acquired with clients, suppliers, employees, among others;
Maintain contact with the owner of the data to provide editorial, commercial, advertising or promotional information, contests, events, by any of the means informed in the registration process and / or data update and with respect to any product and / or service of the company;
Contact you to request information about your products or services;
Evaluate consumption habits, make analysis and / or market segmentation and / or statistics;
Request your opinion on products and / or services including information (Contents);
Allow access to information and personal data to auditors or third parties hired by the Company to carry out internal or external audit processes of the commercial activity carried out by the Organization.
Transmit the data to third parties within or outside of Colombia, which provide technological, logistical, administrative, distribution and / or Contact Center services to Durata Sports;
Transfer and transmit within or outside of Colombia, the data to companies related to Durata Sports or with which Durata Sports reaches legally permitted commercial agreements;
Transfer personal data to third parties when it is necessary to comply with contractual obligations, the law, provide good customer service or when for technological reasons this is essential to maintain good service;
If, due to the entry and / or registration of personal data on Durata Sports digital platforms, the Interaction spaces of “Durata Sports”, among others, “Durata Sports” is empowered to determine their usage habits, the information on the articles you read, the products and / or services you purchase, the comments you make, how long you stay on a portal or use an application, the browser or mobile platform you use, the advertising you access or consult, the IP address of the device you use, its geographical location, cookie information, among others, the user agrees with it and therefore “Durata Sports” and the companies affiliated with it are fully empowered and / or authorized to do so.
Provide a personal experience within their web portals or applications, whether through informational or personalized advertising content or not;
Provide functions and services related to tastes, location and preferences;
Know or understand the effectiveness of the advertisements you read;
Link third parties with the activities they carry out, such as sharing a news, event or situation, commenting on it, sending it by email to a third party, indicating that it is to their liking or interest so that their contacts / friends can see it on social networks in which the User is registered; in internal operations, including troubleshooting, data analysis, research, development, and service improvement.
In the event of a sale of the majority of the assets of the company, the information of the clients and / or users may be transferred to the buyer as part of the commercial establishment;
Exclusive purposes Gestión Humana Durata Sports In addition to the above, the acceptance of this Privacy Policy and the Treatment of personal data in accordance with the terms of the same, occurs when the Candidate and / or Applicant, Associate Linked through an employment contract, Third Linked, Retired and / or Retired Collaborator, provides their personal data through any channel or means established by Durata Sports, for the correct execution of the different Human Management processes and procedures.
The Employee linked by an employment contract and / or linked third parties, who provide their own personal data and / or personal data of Holders belonging to their family group and / or their beneficiaries, knows and accepts that Durata Sports performs personal information processing, for the purposes set forth in this Policy and the law. When the Employee linked to the Company through an employment contract and / or the linked third parties act by representation or stipulation in favor of another or another, it is understood that they do so under the principle of good faith.
By accepting this Privacy Policy, and at the time of signing the respective authorization, each of the Holders of the information (including those of the family group and / or beneficiaries of the Collaborator linked by employment contract and / or linked third parties), authorize that Durata Sports carry out the Treatment of your personal information partially or totally, including its collection, storage, use, circulation, recording, processing, transmission and / or national and international transfer, and only for the purposes described.
Management of the Processes related to Human Management within Durata Sports.
Treat personal information for the proper management of processes related to Human Management within the
Company, this is:
Promote the procedures of verification and evaluation of applicants in selection processes;
Control and monitoring of the process of hiring, support and execution of the collective benefits derived from a work contract (Registration of the collaborator and their beneficiaries within the legal and / or extra-legal benefits of the company) detachable from payroll, payments, affiliation and payment of the comprehensive social security system, as well as with respect to the beneficiaries.
Staff training;
Well-being activities, managing the occupational health and safety system in the exercise of different work activities and / or any other type of information related directly and indirectly to the fulfillment of the obligations derived from the employment contract, civil or commercial contract and with the Human Talent administration.
Likewise, Durata Sports may provide personal information to national and international control and surveillance, administrative, police and judicial authorities, by virtue of a legal or regulatory requirement, in defense of the rights and / or property of the Company, its clients, users or its websites.
Allow access to information and personal data to auditors or third parties hired to carry out internal or external audit processes.
Exclusive purposes Suppliers.
Carry out evaluations and selection of suppliers.
Compliance with fiscal and legal aspects with government and regulatory entities.
Establish business relationships to acquire goods or services.
Control and payments for the goods and services received.
Evaluations of the levels of service received from providers.
Communication of Policies and procedures on how to do business with suppliers.
Control process and accounting record of the obligations contracted with suppliers.
Consultations, audits and reviews derived from the business relationship with the supplier.
Any other activity necessary for the effective fulfillment of the commercial relationship between the supplier and Durata Sports.
Verification in risk lists.
Financial analysis (for suppliers that apply by purchasing policy
6. Use of cookies.
“Durata Sports” may use cookies to personalize and facilitate Internet browsing by users of its web pages. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user’s personal data to be deduced. See Cookies policy, click: Cookies Policy
7. Knowledge, updating and rectification of Information
Personal At any time, customers and / or users may request “Durata Sports” as the person responsible for personal data, to provide information about them, to update, rectify them, and they may also include new data if they wish, delete them or exclude them from the database unless the data is absolutely necessary for the provision of the service to which the client and / or user is registered and / or registered and wants to remain in it, otherwise, they will be unlinked and / or inactivated totally the same.
If the user and / or client wishes to exercise their rights and therefore update, rectify, delete, among others, they must send an email to info@duratasports.com
8. Rights of clients and / or users (1581 of 2012, article 8).
Know, update and rectify your personal data in front of the Treatment Managers or Treatment Managers.
This right may be exercised, among others, against partial, inaccurate, incomplete, fractioned, misleading data, or those whose Treatment is expressly prohibited or has not been authorized;
Request proof of the authorization granted to the Responsible for the Treatment except when expressly excepted as a requirement for the Treatment, in accordance with the provisions of article 10 of this law;
Be informed by the Treatment Manager or the Treatment Manager, upon request, regarding the use that has been given to your personal data;
Presentar ante la Superintendencia de Industria y Comercio quejas por infracciones a lo dispuesto en la presente ley y las demás normas que la modifiquen, adicionen o complementen; Revocar la autorización y/o solicitar la supresión del dato cuando en el Tratamiento no se respeten los principios, derechos y garantías constitucionales y legales. La revocatoria y/o supresión procederá cuando la Superintendencia de Industria y Comercio haya determinado que en el Tratamiento el Responsable o Encargado han incurrido en conductas contrarias a esta ley y a la Constitución;
Acceder en forma gratuita a sus datos personales que hayan sido objeto de Tratamiento previa solicitud a la compañía, en los términos de la normatividad vigente que le sea aplicable.
For inquiries whose frequency is greater than one for each calendar month, the Company at its discretion and whenever expenses are presented, will charge the Holder who requests said information, the costs of shipping, reproduction and, where appropriate, document certification.
It is important for Durata Sports to maintain contact with you, so in the process of unlinking or withdrawing from a database you must inform yourself about which product or service you do not want information and thus be able to show whether your desire to withdraw is with respect to one of the databases in which you are registered or if, on the contrary, you do not wish to receive information about one of our products and / or services. For example, by linking as a subscriber to Durata Sports you enable the possibility of us sending you information and / or communications from the GENTE newspaper, if what you want is that we do not send you information from the GENTE newspaper, you must state this in the disaffiliation process with the In order not to lose contact with you, especially when some products and / or services require your information for the continuity of the provision of the same.
The process of withdrawing a database or a contact service is not immediate, so you will receive information until the respective request is completed within the Durata Sports systems.
9. Veracity of the information
The holders of personal data are under the duty to provide Durata Sports with truthful personal information in order to be able to fulfill the purpose for which the data is collected.
data holder information. Durata Sports presumes the veracity of the information provided by Clients, suppliers, users, employees, shareholders and other holders of information and will not assume the obligation to verify their identity, or the veracity, validity, sufficiency and authenticity of the data that each of them provide. Therefore, they will not assume responsibility for damages and / or losses of any nature that could have origin in the lack of veracity, validity, sufficiency or authenticity of the information and personal data, including damages that could be due to the homonymy or the impersonation. of identity.
10. Ejercicio de los derechos.
PROCEDURES FOR ACCESS, CONSULTATION AND CLAIM
Law 1581 of 2012 provides every person who owns personal data a series of guarantees, of true legal powers against the person responsible for the data, which both guarantee the power of decision and control that they have over the information that concerns them, as your right to its protection. In addition, they act as a complement to the duty of the person responsible to comply with the obligations imposed by the Law, allowing them to identify those cases in which the treatment may not be adjusted to them.
For the exercise of rights, those who may act in accordance with the provisions of article 14 of Law 1581 of 2012 and Decree 1377 of 2013 are the following persons: the holders, the successors, their representative or attorney-in-fact or the persons who act in favor of another or for another.
When the request is made by a person other than the owner and it is not proven that it acts on his behalf, it will be deemed not submitted.
For inquiries, claims, complaints or to exercise the rights of the user or client, you can contact “Durata Sports” at the email info@duratasports.com, or call the customer service line (57) 3105525981 during the hours Monday through Friday from 8:00 am at 4:00 p.m. Right of access.
The power of disposition or decision that the owner has about the information that concerns him, necessarily entails the right to access and know if his personal information is being processed, as well as the scope, conditions and generalities of said treatment. In this way, Durata Sports guarantees the holder their right of access in three ways:
The first implies that the owner can know the effective existence of the treatment to which their personal data are subjected.
The second, that the owner can have access to their personal data that are in the possession of the person in charge.
The third, implies the right to know the essential circumstances of the treatment, which translates into the duty of Durata Sports to inform the owner about the type of personal data processed and each and every one of the purposes that justify the treatment.
Paragraph: Durata Sports will guarantee the right of access when, after accreditation of the identity of the owner or personality of his representative, the details of personal data are made available to him, free of charge, through electronic means that allow access. direct from the Holder to them. Said access must be offered without a time limit and must allow the holder the possibility of knowing and updating them online.
Consultation
In accordance with the provisions of article 14 of Law 1581 of 2012 and article 21 of Decree 1377 of 2013, the Holders or their successors in title may consult the personal information of the Holder that resides in any database. Consequently, Durata Sports will guarantee the right of consultation, supplying the Holders with all the information contained in the individual record or that is linked to the holder’s identification.
For the attention of requests for consultation of personal data Durata Sports s.a.s. guarantees:
That there are means of electronic and telephone communication.
Use the customer service or claims services that you have in operation.
In any case, regardless of the mechanism implemented to attend to consultation requests, they will be attended to within a maximum term of ten (10) business days from the date of receipt. When it is not possible to answer the query within said term, the interested party will be informed before the expiration of 10 days, stating the reasons for the delay and indicating the date on which the query will be attended, which in no case may exceed five ( 5) business days following the expiration of the first term.
Claims.
In accordance with the provisions of article 15 of Law 1581 of 2012, the Holder or his successors in title who consider that the information contained in a database should be subject to correction, updating or deletion, or when they notice the alleged breach of any of the duties contained in Law 1581 of 2012, Decree 1377 of 2013 or any other applicable regulation, may file a claim with the Data Controller, which will be processed under the following rules:
The claim may be submitted by the Holder, taking into account the information indicated in article 15 of Law 1581 of 2012 and in article 9 of Decree 1377 of 2013. If the received claim does not have complete information that allows processing, this is, with the identification of the Holder, the description of the facts that give rise to the claim, the address, and accompanying the documents that you want to enforce, the interested party will be required within five (5) days following receipt so that heal the faults. After two (2) months have elapsed from the date of the request without the applicant presenting the required information, it will be understood that the claim has been withdrawn.
If for any reason a claim is received that should not really be directed against Durata Sports, it will transfer, to the extent of its possibilities, to whom it may correspond within a maximum term of two (2) business days, and will report the situation to the interested party.
Once the complete claim is received, a legend that says “claim in process” will be included in the database maintained by the Responsible Party. and the reason for the same, within a term no longer than two (2) business days after receiving the complete claim.
Said legend must be kept until the claim is decided.
The maximum term to attend the claim will be fifteen (15) business days from the day following the date of receipt. When it is not possible to attend to it within said term, the interested party will be informed before the expiration of the aforementioned period of the reasons for the delay and the date on which their claim will be attended, which in no case may exceed eight (8) business days following the expiration of the first term.
Implementation of procedures to guarantee the right to present claims.
At any time and free of charge, the owner or his representative may request Durata Sports rectification, update or deletion of their personal data, prior accreditation of the owner.
1) The rights of rectification, updating or deletion may be exercised by:
The Holder or his successors in title, after proof of his identity, or through electronic instruments that allow him to identify himself.
By the representative and / or attorney-in-fact of the Holder, prior accreditation of the representation or power of attorney.
By stipulation in favor of another or for another.
The rights of children or adolescents shall be exercised by the persons who are empowered to represent them. When the request is made by a person other than the Owner and it is not proven that it acts on his behalf, it will be deemed not submitted.
2) The request for rectification, update or deletion must be submitted through the means enabled by Durata Sports indicated in the privacy notice and contain, at least, the following information:
The name and address of the Holder or any other means to receive the response.
The documents that prove the identity or personality of your representative.
The clear and precise description of the personal data with respect to which the Holder seeks to exercise any of the rights.
In case of other elements or documents that facilitate the location of personal data.
The rest established in these policies.
Rectification and updating of data. Durata Sports has the obligation to rectify and update at the request of the Holder, the information of the latter that turns out to be incomplete or inaccurate, in accordance with the procedure and the terms indicated above. In requests for rectification and updating of personal data, the Holder must indicate the corrections to be made and provide the documentation that supports his request. Durata Sports has full freedom to enable mechanisms that facilitate the exercise of this right, as long as they benefit the Holder. Consequently, electronic or other means that it deems pertinent may be enabled. Durata Sports may establish forms, systems and other simplified methods, which must be informed in the privacy notice and which will be made available to interested parties on the website. Each time Durata Sports makes a new tool available to facilitate the exercise of their rights by the Information Holders or modifies the existing ones, it will inform you through its website.
The name and address of the Holder or any other means to receive the response.
The documents that prove the identity or personality of your representative.
The clear and precise description of the personal data with respect to which the Holder seeks to exercise any of the rights.
In case of other elements or documents that facilitate the location of personal data.
The rest established in these policies.
Data suppression. The Holder has the right, at all times, to request Durata Sports the deletion (elimination) of their personal data when:
Consider that they are not being treated in accordance with the principles, duties and obligations provided for in Law 1581 of 2012 and Decree 1377 of 2013.
They are no longer necessary or relevant for the purpose for which they were collected.
The period necessary for the fulfillment of the purposes for which they were collected has been exceeded.
Exercise of the Right of Suppression. This deletion implies the total or partial elimination of personal information in accordance with what is requested by the Holder in the records, files, databases or treatments carried out by Durata Sports. It is important to keep in mind that the right of cancellation is not absolute and the Responsible may deny the exercise of it when:
The Holder has a legal or contractual duty to remain in the database.
The elimination of data hinders judicial or administrative actions related to tax obligations, the investigation and prosecution of crimes or the updating of administrative sanctions.
The data is necessary to protect the legally protected interests of the Holder; to carry out an action based on the public interest, or to comply with an obligation legally acquired by the Holder. If the cancellation of personal data is appropriate, Durata Sports must carry out the deletion in such a way that the deletion does not allow the recovery of the information.
Revocation of the authorization.
Holders of personal data may revoke their consent to the processing of their personal data at any time, as long as it is not prevented by a legal or contractual provision. For this, Durata Sports must establish simple, easily accessible and free mechanisms that allow the Holder to revoke his consent, at least by the same means by which he granted it and in the terms stipulated in Law 1581 of 2012, its regulatory Decrees and modifying or complementary rules.
It should be taken into account that there are two ways in which the revocation of consent can occur. The first may be for all the consented purposes, that is, that Durata Sports must completely stop treating the Owner’s data; the second can occur on specific types of treatment, such as for advertising or market research purposes. With the second modality, that is, the partial revocation of consent, other purposes of the processing that the Responsible, in accordance with the authorization granted, can carry out and with which the Holder agrees are kept safe.
Therefore, it will be necessary for the Holder at the time of raising the request for revocation, indicate in it if the revocation he intends to carry out is total or partial. In the second hypothesis, it must be indicated with which treatment the Holder is not satisfied.
There will be cases in which the consent, due to its necessary nature in the relationship between the Holder and Responsible for the performance of a contract, by legal provision cannot be revoked.
The mechanisms or procedures that Durata Sports establishes to attend to requests for revocation of the consent granted may not exceed the periods established to attend to claims as indicated in article 15 of Law 1581 of 2012.
On the other hand, there are several means and / or reasons why Durata Sports collects personal data; that is, for the provision of services and / or linking to the different products of the company, so it is possible that the owner of the personal data provides data in different processes to link different products and / or services and that therefore find in different databases of the same company. This, therefore, implies that the owner is in different databases, so he must take this into account both at the time of linking, registration, updating and / or withdrawal, because if he withdraws from a database of The company and not the others, it is possible that, for example, it will reach you through the contact channels informed at the time of collection of information on the other products for which it was not removed from the database. Please be very precise at the time of unlinking the databases, specifying from which it is removed.
11. Complaints procedure before the Superintendency of Industry and Commerce:
The Holder or successor in title may only file a complaint with the Superintendency of Industry and Commerce once they have exhausted the consultation or claim process before Durata Sports, according to the aforementioned procedure.
12. Validity.
The owner of the personal data accepts and acknowledges that this authorization will be valid from the moment it was accepted and during the time that Durata Sports carries out the activities of its corporate purpose and / or when the owner of the data decides to revoke the authorization on the same. In any case, it is necessary to have the data to allow us to comply with the legal and / or contractual obligations in charge of Durata Sports, especially in accounting, fiscal and tax matters or for all the time necessary to meet the provisions applicable to the matter of which Regardless, the administrative, accounting, fiscal, legal and historical aspects of the information, or in any event provided by law.
As a general rule, the term of authorizations on the use of personal data by clients and / or users is understood as the term of the commercial relationship or the connection to the service and during the exercise of the company’s corporate purpose.
The terms of authorizations on the use of personal data to the holders of the courtesies are for a term of one (1) year from the sending of the courtesy.
Authorizations on customer and / or user data may be terminated at their will at any time. If the person is an active client of Durata Sports, their data may not be used for anything other than the provision of the product or service and for the offer of subsequent renewals when the service has this modality.
When the terms of the privacy policies and use of personal information of any of the services or products contracted by a holder, change in essentials, as a general rule, in the services that have the option of renewal, a new one can be obtained. authorization. For all other cases, authorization will be obtained in the manner established for each product and / or service or through the usual means of contact between the company and the owners.
13. Customer service.
For inquiries, claims, complaints or to exercise the rights of the user or client, you can contact “Durata Sports” at the email info@duraports.com or call the customer service line (57) 3105525981 during business hours. Monday to Friday from 8:00 am at 4:00 p.m. Once the User and / or client submits a request for the aforementioned, “Durata Sports” will have up to fifteen (15) business days. In any case “Durata Sports” may be subject to the terms established by law.
14. Responsable del tratamiento de mis datos
UNITE STATES
Durata Sports 4404 E Elwood St,Phoenix AZ, 85040.
EUROPE
Eendrachtstraat 1-B 1531 DT Wormer The Netherlands.
15. Durata Sports may unilaterally change its privacy and use of personal data policy.
We will not limit your rights derived from this Privacy Policy and the use of personal data without your express consent. We will post
any modification of this privacy policy and use of personal data on this page.
16. In addition, we will keep the previous versions of this Privacy Policy and the use of personal data.
Today we manufacture a complete range of products designed for every. Our products are manufactured in the United States and Europe under the strictest sanitary standards.
United States: Durata Sports 4404 E Elwood St,Phoenix AZ, 85040.
Europe: Eendrachtstraat 1-B 1531 DT Wormer The Netherlands
Latin America: La Calera ( cundinamarca) Centro Comercial Potosí.
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